Privacy Policy
Last Updated: July 20, 2026
Bachi ("Bachi," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website, marketplace, and related services.
By using the Bachi Platform, you agree to the collection and use of information as described in this Privacy Policy.
We may collect the following types of information:
PERSONAL INFORMATION
When you use Bachi, you may provide information including:
• Full name
• Email address
• Phone number
• Billing information
• Event address
• Event date and time
• Account login information
• Messages exchanged through the Platform
BOOKING INFORMATION
To facilitate bookings, we may collect:
• Type of service requested
• Event details
• Guest count
• Budget
• Special requests
• Booking history
PAYMENT INFORMATION
Payments are securely processed through our third-party payment processor.
Bachi does not store complete credit card numbers or payment credentials on our servers.
TECHNICAL INFORMATION
When you visit the Platform, we may automatically collect:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the Platform
• Referral source
• Cookies and similar technologies
We may collect information relating to your account, including your username, encrypted password, profile information, booking history, communications through the Platform, preferences, and account settings.
We use your information to:
• Create and manage your account.
• Process booking requests.
• Connect customers with service providers.
• Process payments.
• Respond to customer support requests.
• Improve our Platform and services.
• Personalize your experience.
• Prevent fraud and unauthorized activity.
• Comply with legal obligations.
• Communicate important updates regarding your bookings or account.
4. Sharing Your Information
We may share your information with:
SERVICE PROVIDERS
Information necessary to fulfill your booking may be shared with the independent provider you choose.
This may include:
• Name
• Phone number
• Event location
• Event details
• Special requests
PAYMENT PROCESSORS
Payment information is shared only with trusted payment providers to securely process transactions.
VENDORS
We may share information with companies that assist with:
• Website hosting
• Cloud storage
• Customer support
• Analytics
• Marketing
• Email communications
These providers may access information only as necessary to perform services on our behalf.
LEGAL REQUIREMENTS
We may disclose information if required by law or when reasonably necessary to:
• Comply with legal obligations.
• Protect Bachi's rights.
• Prevent fraud.
• Investigate unlawful activity.
• Protect the safety of our users.
Bachi uses cookies and similar technologies to:
• Remember user preferences.
• Improve website performance.
• Analyze traffic.
• Measure marketing effectiveness.
• Enhance user experience.
You may disable cookies through your browser settings, although certain features of the Platform may not function properly.
Cookies may include essential cookies required for website functionality, analytics cookies used to understand website performance, and marketing cookies used to improve advertising and promotional efforts. Users may control cookies through their browser settings, although certain features of the Platform may not function properly if cookies are disabled.
Bachi may use analytics tools to understand how visitors use the Platform, improve website performance, diagnose technical issues, and enhance the user experience.
If you choose to receive promotional communications, we may send emails regarding:
• New services
• Promotions
• Platform updates
• Company announcements
You may unsubscribe at any time using the link provided in our emails.
Bachi uses trusted third party service providers to operate the Platform, including payment processors, website hosting providers, analytics providers, cloud storage providers, customer support software, email service providers, and other technology vendors. These providers may process personal information only as necessary to perform services on our behalf.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
While Bachi uses commercially reasonable safeguards to protect personal information, no method of internet transmission or electronic storage is completely secure. Therefore, Bachi cannot guarantee absolute security of your information.
We retain personal information only for as long as reasonably necessary to:
• Provide our services.
• Complete transactions.
• Resolve disputes.
• Comply with legal obligations.
• Enforce our agreements.
When information is no longer required, it will be securely deleted or anonymized where appropriate.
Depending on your location and applicable law, you may have the right to:
• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Request a copy of your personal information.
• Object to certain processing activities.
• Withdraw consent where applicable.
To exercise these rights, please contact us using the information below.
Depending on where you reside, including California and certain other U.S. states, you may have additional privacy rights regarding your personal information. These rights may include the right to know what information is collected, request deletion, request correction, obtain a copy of your information, or opt out of certain data processing activities where applicable.
The Platform is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will take reasonable steps to delete it.
Our Platform may contain links to third party websites.
Bachi is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
If you access the Platform from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
By using the Platform, you consent to such transfer and processing.
By using the Platform, users understand and agree that personal information may be transferred to and processed in the United States and other countries where our service providers operate, which may have different data protection laws than the user's country of residence.
At this time, Bachi does not respond to browser "Do Not Track" signals because there is no universally accepted standard for responding to such requests.
We may update this Privacy Policy from time to time.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the Platform following any updates constitutes acceptance of the revised Privacy Policy.
Privacy requests regarding access, correction, deletion, or other data rights may be submitted to info@bachillc.com.
